Be aware of “error 53” when you send your iPhone to get repaired”

A lot of people have heard about error 53, but some people do not know what error 53 is. It is very risky when you repair your phone.
In this article, we will cite the news from global news to explain what error 53 is and how it is going to affect your iPhone. The following is an article from the global news, if there is any copyright about this article, please contact us to remove it from our site.
Error 53: iPhone repaired by third parties rendered useless after IOS 9 update
Thousands of iPhone users have been affected by something called error 53.



If you had your phone’s home button repaired by an unauthorized phone repair third party, you are at risk of falling victim to “Error 53” –an issue that turned your iPhone into nothing more than a paperweight.
The widespread issue, which permanently disables any iPhone that has had the touch id fingerprint scanner replaced by a non-apple certified source, now affects thousands of users around the world.
Apple has maintained that error 53 is designed to protect its customers from security threats; however, customer outrage is mounting as iPhone users claim that company has destroyed their personal property without warning.
What is Error 53 and who is affected?
The issue affects iPhone and iPad molds with touch ID fingerprint sensor-including the iPhone 5s, 6 and 6s-that have been repaired by an unauthorized third party( such as a private phone repair shop), or non-official company.
In other words, if you took your phone to a non-Apple certified repair shop to fix your home button, you are at a risk. Error 53 occurs when the user attempts to update their phone’s software to the new version of IOS 9.
Once the update is installed, the phone is rendered useless- only displaying “error 53” message. All of the data on the phone, including phones and video, is lost.
This issue began affecting users in September2015, when iOS 9 was released; however, outrage over the issue is mounting thanks to a report by the guardian
“Late in 2015, I accidentally damaged the screen on my iPhone 6. I called apple to book a phone repair but due to the iPhone 6s launch they were unable to offer me an appointment in under 2 weeks in any of the stores that are within 30 miles of here” Bath, England resident Jack White told global news via email.
“Phone and mobile internet are absolutely essential to my business so I was forced to get my iPhone 6 screen replaced by a local phone repair shop”
According to white, the repair shop explained that the phone repair would void his warranty with apply, which he accepted. However, he said he had no idea he would risk losing all of his personal data.
“I totally accept that third party phone repairs will invalidate Apple warranty but actually destroying my property just does not seem right. I think this will mean the end of my family’s relationship with apply, I am hoping Apple will face legal action over this” he said.
But the issue could also affect users that had faulty touch ID fingerprint scanner and did not receive any repairs on their phone.
In some cases, users said they experienced Error 53 after the home button was physical damaged.
“ My touch ID stopped working on my iPhone 6s, I contacted apple to fix it but the wait time was 45days, I did not have that time be without my phone so I held off. On Christmas day I decided to backup my iPhone and update the iOS-I had just gotten married that week before and had loads of photos I did not want to lose.” Katie NicGabhann told Global news via email.
“Error 53 started showing during backup and there was no way to resolve it.”
To make matters worse, when NicGabhann sent her phone to Apple to see if the issue could be resolved, she was told a scratch on the phone’s screen had voided the warranty.
Why is this happening?
According to Apple, Error53 is the result of security checks design to make sure your phone is secure.
“We take customer security very seriously and error 53 is the result of security checks designed to protect customers” read a statement issued to global news.
“IOS checks that the touch ID sensor in your iPhone or iPad correctly matches your device’s other components, if iOS finds a mismatch, the check fails a touch id, including for apple pay use, is disabled.”
An apple spokesperson said this security measure is “necessary to protect your device” and to ensure that a fraudulent Touch ID sensor has not been installed in your phone.
Repairs from unauthorized third party phone repair centers will work fine-but the parts are not certified by apple, which means they fail these security checks.
Of course, because the parts are not apple certified, you cannot guarantee they are secure, a risk some consumers are willing to take-others are forced to.
The problem is not every apple customer is able to access an apple store or an apple authorized phone repair center in the event their iPhone needs Repairing. Apple does offer a mail-in service option, but that takes time.
Take for example freelance photographer Antonio olmos, who was on assignment for the guardian when he dropped his phone. He was left with no choice but to take his phone to a local shop where they repaired his cracked screen and the how button, which worked fine until he upgraded to IOS 9.
The whole thing is extraordinary. How can a company deliberately make their own products useless with an upgrade and not warn their own customers about it? Outside of the big industrialized nations, Apple stores are few and far between, and damaged phones can only be brought back to life by third-party phone repairers”
One iPhone user told global news his phone has been bricked for over two months, but he has been unable to resolve the issue with apply to get repaired due to where he lives.
“I live in Parkistan so there is no official apple store here. I bought if from Islamabad where there is a renowned store who only deal in apple products” said adil ajamal in an email. “a $600 phone is now lying worthless”.
Here in Canada, although there are apple stores in major cities, consumers who live in remote areas may be left with no choice but to go to a third-party to repair their iPhone.
Similarly, consumers offer choose to repair their phones at third party phone repair center, like phonerepairplus.ca-which only charge $ 35 for a home button replacement-simply because it can save them up to $200.
Some have pointed out that apple has not been clear with repercussions of getting their iPhone repaired by a third party phone repair center.
Global news has asked apple to clarify whether the company inform its customers that they may face repercussions if they take their phones to be repaired at a third parry phone repair shop. An apple spokesperson declined to comment further.
However, it is important to note that apple does note that unauthorized repairs ‘including faulty installation, repair or maintenance by anyone other than apple or an apple authorized service provider” will void the warranty in its terms of service.
Although apple’s support page offers suggestions on how to remedy the issue, there does not appear to be a fix for error 53 at this time.
If you want to avoid being affected by an issue like error 3, you might want to consider visiting an apple authorized service provider for your next phone repair for your home button, even though it will cost you more than the unauthorized locations.
However, for the other phone issues, such as screen repair, batter replacement, welcome to phone repair plus in Ottawa, our experienced experts are glad to help you out!
2017-04-12 phone repair plus in Ottawa